Gifty Support Centre
Fast answers.
Real human backup.
Real human backup.
Get instant help from Gifty AI at any hour, then bring in a person for orders, artwork, production, delivery or wholesale sourcing.
Choose the right kind of help
AI help · 24/7
Use the Gifty AI concierge for product discovery, budget ideas, catalogue guidance and starting a design brief. Product availability, production feasibility and final quotes are confirmed by the team.
Human order support
For an existing order, include your order number, deadline and the best phone number to reach you.
Email order supportDesign & wholesale support
Send the product, quantity, budget, delivery city and artwork. Gifty can review customization or source an item that is not yet in the catalogue.
Start a sourcing requestWhat to include for the quickest answer
- Product name or reference link
- Quantity and target budget in CAD
- Required delivery date and city
- Logo or artwork file, if available
- Order number, if this is about an order
- Best callback number and preferred contact method
AI assistance is available 24/7. Human replies and calls are handled during staffed hours; urgent production and delivery requests are prioritized where possible.